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Key Issue 3:
Bring services to the patient, making best use of the skills of the local
workforce, new technologies and improvements to premises.
Aim:
Improving Access to Health Services.
| Objective: |
| To ensure that the population of Derwentside is able to
access health services in line with national waiting time targets. |
| Action |
- Support the development of emergency care practitioners in the
community (ambulance service).
- Expand intermediate level services in the community.
- Increase levels of services commissioned from specialist providers.
- Expand the capacity of care services to support earlier discharge
from hospital and avoid unnecessary admissions to hospital or
residential care.
- Expand use of local buffer stores of community equipment.
- Promote access to health services via a single telephone call to NHS
Direct.
- Develop IM&T infrastructure to prepare for universal electronic
booking of appointments.
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| Lead Partner |
| Derwentside Primary Care Trust with Social Services. |
| Impact by 2010 |
- Maximum four hour wait in A&E Departments.
- Single telephone call access to NHS Direct for services out of
hours.
- Ability to see a GP within two working days of request.
- Ability to see a primary care professional with one working day of
request.
- Maximum three month wait for hospital outpatient appointment by
December 2005.
- Maximum six month wait for inpatients by December 2005.
- Increase level of choice of provider and option to book appointments
at point of referral by December 2005.
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| Objective: |
| To ensure that primary care and community services are
provided in easily accessible, modern facilities that are fit for purpose. |
| Action |
- Replace Stanley Health Centre with a new Primary Care Centre.
- Review role of South Moor Hospital to ensure best use is made of
facilities.
- Progress improvement schemes with practices planning to re-locate or
improve current accommodation to meet needs of registered populations.
- Develop facilities at Shotley Bridge Community Hospital and new
Stanley Primary Care Centre for the provision of intermediate level
services.
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| Lead Partner |
| Derwentside Primary Care Trust. |
| Impact by 2010 |
- Maximum one month wait from diagnosis to treatment for cancer and
two months maximum wait from referral to treatment for urgent cancers by
December 2005.
- Modernised services need modern facilities that provide safe,
pleasant surroundings that support new ways of working.
- Contribute to a national target to replace or refurbish 3000 GP
premises by the end of 2004.
- Establish new one-stop primary care centres by 2006.
- Primary care premises should be clean, comfortable, friendly places
to be.
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